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For Technical Enquiries such as assistance with registration, please contact the helpdesk on 1800 034 048 Monday to Friday, 9:00am-8:00pm (AEST)

For Medical Information or to report product complaints (including adverse events), please contact our Medical Information Department on 1800 818 553 (AU) or 0800 500 673 (NZ), Monday to Friday, 8:30am – 4:30pm (AEST).

If your request is urgent, please consult your doctor or a health care professional, or go to the Emergency Department of your nearest hospital.

To contact MSD Australia and New Zealand electronically, please complete the following details and click submit.

Corporate Office:

Level 1, 26 Talavera Road Macquarie Park NSW 2113 AUSTRALIA

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Privacy Collection Statement: Merck Sharp & Dohme (Australia) Pty Limited (“MSD”) will collect, record and use your name, surname, address, phone number and email address (“Personal Information”) for the purpose of organising a visit, call or online meeting with an MSD sales representative. We may conduct data analytics on the personal information you provide, including to help us improve our services and customise information for you. If you choose not to provide us with your personal information, we may not be able to fulfill these purposes. We will keep your personal information for only as long as is necessary to carry out the purposes described above (unless we are required or permitted by law to hold the information for a longer period). We may disclose your personal information to organisations who assist us and our affiliated companies (which may be located in other countries including the United States, United Kingdom, Singapore, South America, Poland, China or India). If you would like to know more about our privacy policy, including how to access and seek correction of the personal information MSD holds about you, how to complain about a breach of the Australian Privacy Principles, and how MSD handles such complaints, please go to https://www.msdprivacy.com/au/en/ or contact our Privacy Officer at Locked Bag 2234, North Ryde, NSW 1670, T +61 2 8988 8000, E msd_privacy_office@msd.com.

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